1. Scope of this policy
This Privacy Policy explains how PlanMyRoutez collects, uses, stores and shares information when you visit planmyroutez.com, submit a travel inquiry, contact us by phone or email, or otherwise interact with our travel-assistance services.
2. Information you may provide
Depending on how you contact us, we may collect your name, phone number, email address, origin and destination, travel dates, traveler count, preferences, support messages and other information you voluntarily provide in connection with a travel request.
3. Information collected automatically
Our website and service providers may collect technical information such as IP address, browser type, device information, pages visited, referral source, approximate location derived from network information, timestamps and cookie or analytics identifiers.
4. Why we use information
- To respond to inquiries and understand the requested journey.
- To provide travel-assistance and reservation-support services.
- To communicate about an open request or service issue.
- To maintain business records, prevent fraud and protect website security.
- To measure website performance and improve usability.
- To comply with legal, tax, accounting or regulatory obligations.
5. Payment information
Do not submit full payment card numbers, card security codes or banking credentials through ordinary website forms or email. If a transaction requires payment, the applicable payment method and the party processing the payment should be identified before you authorize the transaction.
6. Service providers and sharing
We may share information with technology, communications, payment, fraud-prevention, analytics, professional or travel-service providers when reasonably necessary to operate the business or respond to a travel request. We may also disclose information when required by law, legal process or to protect rights and security.
7. No sale of personal information for unrelated marketing
We do not sell personal information to unrelated third parties for their own direct marketing. Where analytics or advertising technologies are used, they may process device or usage data according to their own terms and applicable privacy law.
8. Cookies and analytics
Cookies and similar technologies may be used to keep the website functional, understand traffic, remember preferences and measure marketing performance. Browser settings may allow you to block or delete cookies, although doing so can affect website functionality.
9. Data retention
We keep information only for as long as reasonably necessary for the purpose for which it was collected, to maintain service and transaction records, resolve disputes, prevent fraud and meet legal obligations. Retention periods can vary by record type.
10. Data security
We use reasonable administrative and technical safeguards designed to protect information from unauthorized access, loss, misuse or alteration. No online system can guarantee absolute security.
11. Your choices and requests
Depending on your location and applicable law, you may have rights to request access, correction or deletion of certain personal information. To make a privacy request, contact us using the details below. We may need to verify your identity before completing a request.
12. Children
Our services are intended for adults arranging travel. We do not knowingly collect personal information directly from children in a manner that would require parental consent under applicable law.
13. Third-party websites
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy.
14. Policy updates
We may update this Privacy Policy as our services, vendors or legal obligations change. The version posted on this page is the version that applies to website use after its effective date.
15. Contact us
PlanMyRoutez
8 The Green Ste R, Dover, DE 19901, United States
+1 (888) 467-5531
info@journeyfare.com